Refund Policy

At Olitia, quality and freshness are our priority.

Returns are accepted only if:

• Product received is damaged

• Wrong product delivered

• Seal is broken upon delivery

Conditions:

• Must be reported within 48 hours of delivery

• Product must remain unused

• Unboxing video required for damage claims

Non-Returnable Items:

• Opened or consumed products

• Change of mind cases

Refund Timeline:

Refunds will be processed within 5–7 working days after approval.

For return requests, please contact